Operational Excellence is a management philosophy of LeadershipTeamwork, and Problem Solving, resulting in Continuous Improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.

My commitment to realizing this vision
 are as follows:

  • Adopting a Standard Operating Procedure
  • Ensure the Procedures are consistent with the industry requirement
  • Mentor Team & ensure they are competent as standalone
  • Measure Teams’ performance through competency assessment.
  • Evaluate customers’ expectation and recommended best approach
  • Feedback Survey from customer as a way of continuous improvement

Standard Operating Procedure (SOP)

standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failures within the services we offer. My responsibility is to ensure all operations team fully understand and comply with this procedure to ensure that the service delivery is met and surpassed through continuous improvement of this procedures

Consistent Standard Procedures

The standard must be same for all similar Job routine

  • The preparation & maintenance must follow similar pattern such as Planning, Rig Up, Risk assessment & Mitigation, Function Testing, Execution, House keeping and Demobilization.
  • Feedback from customers to help in continuous improvement
  • Review existing procedure to capture peculiarities of the different field scenarios with safety in view
  • Document and make it accessible for all the team as a way we work



Mentor Team and Ensure they are Standalone

Mentoring is a learning partnership between employees for the purpose of sharing technical information, work knowledge with respect to specified product line.

The whole essence is to ensure that all operations team are fully competent in rendering flawless quality  service delivery in the safest possible manner. The Advantage of this; is the pool of competent experience Team that make up the organization.


  • Learning on the job while evaluating the performance record.
  • Assigned roles and responsibilities with a supervisor to guide
  • Line up courses that will further make team certified & compliant
  • Engage operation individuals in a building exercise in performance, attitude & response.
  • Evaluate individual performances and document same for reference purpose for next career steps.

Evaluate customers’ expectation and  recommend  Best approach

Once customers’ challenges are identified, Operations team need to understand the objective and proceed with the following….

  • Draft a proposed well program
  • Summit to client for review
  • Customers review & revert well program
  • Operations to discuss objective of project & align with objective of the project with the required equipment & certifications, Personnel, all ready to service (JOB PACK).
  • Hold a Pre-Mobilization Meeting and Highlight associated risk, hazard & Mitigation,& Execute job on paper in-house.
  • Assigned a competent Team Lead to project & follow-up with team on job status, progress & provide much needed technical assistant or others as they occur.

Evaluate customers’ expectation and  recommend Best approach




The survey  is the scorecard of our image and our selling points.

The intention of this survey, for us as a team is to take stock of what we deed correctly and seek for continuous improvement.

Constant follow-up with our customers and

Hence, the need to surpass  previous records through aggressive ‘think it through the entire duration of job execution prior to commencement’…….. QUALITY IMPROVEMENT


Once we as an organization is reckoned  with in flawless service delivery the following becomes an easy ride..

  • NYMAGX ENERGY SERVICES becomes a preferred Local service company of choice in services we rendered
  • We become a strong competitor with the multinational
  • The bottom-line is optimized


Exceeding customers expectations by achieving operations excellence demands Leadership commitment, Dedicated & Passionate Team who are consistently striving to ensuring that not only was the problem was fixed but their expectations exceeded.


Providing a flawless job execution ‘OPERATIONAL EXELLENCE’ is a sure way to getting customers confidence & exceeding their EXPECTATIONS!

Power of Integrity

Experience the excellence of Masod Well Intervention Limited today. Contact us now to discuss your well intervention needs and discover how our skilled team can optimize your well performance, increase production, and ensure the integrity of your oil and gas assets.

Let us be your trusted partner in achieving operational success and maximizing the value of your wells. Get in touch with us for a consultation or to request a quote.


Only takes a few seconds!